Dunkin'

The staff at this busy Dunks does a great job. The weekday morning team is exceptional. The woman with the southern accent is always so friendly and makes sure our order is correct every day. Much appreciated.

I’ve been this morning at the store and I said good morning twice for the attendant Britney, she should not be there, This employee shouldn't be working with people if she ignores them... I emphasized to her that I was saying good morning, I said: "Good morning, I said good morning to you twice," and she simply ignored me. I don't know if she gave me her real name, but this just happened, first time in this store...

0 percent skills in comprehension and coffee making. 3 go arounds through the drive through for a simple iced coffee.all 3 of them were sewage. no ice wrong ingredients wrong size they messed up in 3 different ways on the same simple coffee that i repeated about 3 times per trip. i just gave up. its like this every time.

Unbelievably rude lady at the window today around 10 AM. Went with my grandfather to the drive thru to get two coffees, and he asked for a senior discount and handed her the exact change since we get the same coffee all the time for work and know how much it is and it immediately aggravated her for whatever reason. She was handed my coffee and I guess it had no cream in it so she told the worker that she needed the coffee with cream but should have given my grandfather it with no cream anyway because he paid with exact change... said that with the window down right next to us mind you. And then he simply asked if he could have a straw and she got aggravated once again and snapped saying she was working on it. Listen I understand having a bad day but there's no reason to take it out on the

I live on Brook Street. I’m Thai, and my husband is Polish. I moved to America about five years ago. For almost four years, nearly every Friday or Saturday, my husband and I would stop by for coffee and donuts before going to work. The staff there were always kind and provided excellent service. Then, sometime earlier this year—though I can’t remember exactly when—the familiar staff gradually disappeared. One day, an older woman appeared, someone we had never seen before. She always looked annoyed and spoke in an irritated tone, as if she didn’t want to serve customers at all. My husband and I tried not to think too much of it, but every time we encountered her, it was the same unpleasant attitude. Eventually, we decided to switch to another branch near our workplace. This morning, how