Dunkin'

Hampden, MA · Coffee shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Hampden
#10
of 12 restaurants
City Percentile
18%
rating percentile

Dunkin' is a restaurant located in Hampden, MA. It is one of 12 restaurants listed in Hampden. Its 3.4-star rating is slightly below the Hampden city average of 4.5 stars. It ranks #10 of 12 restaurants in Hampden. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 katherine millet · Feb 2026

I come to this dunkin ALL THE TIME. But that woman with the mustache is extremely rude and i had a terrible interaction with her today. Because of that, I will be going to monson from now on her attitude absolutely sucks

★☆☆☆☆ 1.0 Michael Laferriere · Mar 2018

10/08/2020, the power was out in Monson and I wanted my morning coffee. I drove by this Dunkin's and noticed no line. After I drank most of my coffee I found out why they had no line. The cup had a couple tablespoonfuls of grounds at the bottom. Yech! How do you stay in business when your main product is well, less than satisfactory? 2018 - They have pretty much eliminated any sandwich that doesn't have 'eggs' in it. Couldn't help but notice on several visits a lack of gloves on the employees. Ordered a box of Joe and they didn't give any creamers. If I have to check my order they should charge less. I'd give them a second chance except it took around fifteen minutes to go through the line. This was with only two people in front of me.

★★★☆☆ 3.0 Melissa Tyler · Oct 2025

Order was wrong and they couldn't redeem my free drink reward which was a little frustrating. The girls were apologetic and sweet about it though.

★☆☆☆☆ 1.0 Nathan Nevarez · Mar 2026

Was ordering a coffee 1st time here and a woman taking my order at the drive thru was extremely rude.

★★★★☆ 4.0 SixteenAcresMommyDearest · Oct 2024

Overall the service is good EXCEPT over the summer there was a really rude female working there. I didn’t get her name but she would just about throw your order at you and say, “HERE!” I never got a return greeting or a return thank you. She was absolutely rude. I only saw her during the summer, so I’m assuming she was summer help. The regular workers are great, and there is a new gentleman at the window that is great. If she returns for the summer, I’ll go elsewhere. I don’t get the food, so I can’t comment on the quality of the food.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.