Dunkin'

very disappointed and upset with my experience today. I order a chocolate chip muffin toasted with butter. Firstly, the kid taking my order didn't know how to "add butter" to my order so the girl next to him told him to "do this". I was then upcharged a dollar as i saw "add water" displayed on the register. I figured this was a way to still get paid for product but a whole dollar to spread BUTTER on a muffin? Seems very crazy to charge someone a dollar for butter and charge it as water. Here's the kicker, upon opening the bag and pulling the muffin out, it didn't even have butter! There was no communication between the team so essentially I paid an extra dollar for literally nothing, just giving more money to this subpar chain restaurant, and in this economy that just rubs me all the wrong

My egg and cheese was BLUE inside 🤮 thank god I looked before eating it.

The bagel for my breakfast sandwich was burnt. My daughters buttered burnt bagel was thrown in the bag without being wrapped in its own wrapper.

This place is amazing, the workers are super respectful and competent. The food is good haha

I get the 5 dollar meal deal every morning from a different dunks in different area a of Massachusetts and everytime the price is 5.63, I go into this Dunkin' Donuts and the price was $6.60 something. I asked why and they said the Mocha pumps in my coffee made it a dollar extra! Then I went on Goggle to write a review and I saw all the complaints! Now I get it! I don't know if every other dunks has just given me the $5 meal deal out of a courtesy or the extra pumps in my coffee makes it more but either way that would be something that you would probably want to share with the customer when they're buying a $5 meal deal. And as I'm writing this I go to get my first wake up wrap out of the bag and there's only one Wake Up wrap there's not two so I paid almost $7 for a coffee and one wake up