Dunkin'

Gulf Express, 21 Union St, Waterbury, CT · Coffee shop

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Gulf Express, 21 Union St, Waterbury
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in Gulf Express, 21 Union St, Waterbury, CT. It is one of 1 restaurants listed in Gulf Express, 21 Union St, Waterbury. Its 4.0-star rating matches the Gulf Express, 21 Union St, Waterbury city average of 4.0 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Gulf Express, 21 Union St, Waterbury. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Amanda Cohen · Jul 2025

The ladies here tried to charge me for a cup of water during a heat advisory and I was so dehydrated but they didn't care. How absurd is that? Water in a cup should be free. It is at every other Dunkin Donuts i go to. Why is this one making up their own "rules" saying they have to charge for water now? I am highly disatisfied and to be honest, completely appalled by the treatment I've recieved from this location when I'm begging for water beacuse I'm so dehydrated im about to pass out. Quite disturbing. & cuz I'm broke I cant get a cup of water?!? What has this world come to?!?

★☆☆☆☆ 1.0 B F · Oct 2025

I used to enjoy coming here. Ever since they lost the nice guy at the window on morning shift, it's gone down hill. The new girl has an attitude, the outside of the drinks are always covered in whatever ingredients they were using to make the drinks, and the food quantity has been wrong multiple times.

★★★★★ 5.0 Nettie Sarro · Nov 2021

Nina is the best, makes my coffee perfect. And she interacts well while waiting on my food. Try the sweet foam!! 😋😋 it's delicious.

★★★★☆ 4.0 Lizbeth · Aug 2025

Dunkin' Donuts is a great spot for quick coffee, breakfast, and sweet treats. Their coffee menu is extensive, offering everything from classic brewed coffee to iced lattes and cold brews. The donuts are fresh, soft, and come in a variety of flavors, with seasonal options that keep the menu interesting. Prices are reasonable, and service is typically fast, making it ideal for busy mornings.

★☆☆☆☆ 1.0 Natalie Collazo · Oct 2021

Literally so annoyed that 9/10 times I order a LATTE, which i pay almost $5 for I’m given regular coffee in my cup with the latte label! I’ve even brought my cup in once complaining to the manager. This is super inconvenient for people like me who come here all the time expecting what I paid for especially before work. So disappointed.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.