Dunkin'

It was a cool winter day, and I was craving something sweet, so I decided to stop by the Greenbrier Dunkin Donuts. The cozy atmosphere and the smell of freshly brewed coffee immediately made me feel at ease. I ordered my all-time favorite, the Boston cream donut, and it was absolutely delicious—rich, creamy, and perfectly satisfying my sweet tooth. Everyone seemed to be in high spirits, sipping their coffee and enjoying the little moments of their day.

I hate to visit this place in the morning. For a couple of time the lady manager always in a bad temper. Nasty attitude especially to Arun. I hate to see her treating this guy so bad. It’s not a good attitude as a leader. I like to visit here in the afternoon when the guy name John is there. He seems so calm even most of the day he was by himself. He’s so polite, apologetic and respectful to the customer especially when the order are a lot and being taken care of by himself. The 3 stars belongs to the John, but I can’t give 4 or 5 because the manger attitude is off!

I ordered a Sourdough breakfast sandwich for pick-up. When i got home and opened the sandwich, it was all burnt with two big holes. I had to drive all the way back to the store to ask for another sandwich. When I got there and explained that the bread was burnt, the worker there started giving me an attitude and argued with me saying that that is how it is when it comes out of the oven when all she had to do is say I'm sorry and give me a new sandwich. I just told her to kindly give me a new sandwich and she kept on giving me a smart ass attitude. She finally gave me a new sandwich but slammed the sandwich on the counter. This is the worst Dunkin Donuts I've bern to. Never going to this place again. Would you eat the sandwich in the photo?

Horrible manager by the name of Lee, I asked for light ice and she slammed the counter three separate times and gave me a nasty attitude. Other customers saw this and proceeded to tell me “I saw that”. In the end she ignored my light ice request and on top of that did not fill the cups all the way to the top and added whipped cream NOT sweet cold foam. This is unacceptable. She saw me holding one drink that was already made and accused me of getting an extra drink, but when she saw that my order in fact had 4 drinks she backed off. I had another issue a few months ago where she gave me BURNED hashbrowns that weren’t even edible as they were hard as a rock. She told me to come back for a new set of hashbrowns but I didn’t because it was not worth it at that point. I never complain because I

Stopped for a quick breakfast .. we liked the avacado toast … could have been more crunchy but it became a little soggy after 10-15 mins . coffee was ok . Nice interiors . Parking is good . Good overall ..