Dunkin'

Ordered $30 worth of drinks and food. EVERYTHING was wrong. I called to speak to a manager and big shocker… NO MANAGER ON SITE!! Do better! Thoroughly dissatisfied.

Writing this review to give accommodation to the young worker named Collette at the Fort Edward Location at 9am! Amazing service , amazing people skills , great drink . Really good worker . Deserves the praise !!

Why is it MY fault you got my order wrong?? I go here literally every morning because its on my way home. Their attitudes change every day and everything takes so long.

i’d like to stop at this location because it’s close to home, The girls are usually pretty friendly. There’s a new gentleman within the last six months who hasn’t picked up the food service industry very well he’s frantic all the time overwhelmed in the morning when he opens by himself he’s swearing treats, customers like crap and bashing the company itself several times he said that a breakfast sandwich and a coffee is gonna take 15 minutes because he’s all by himself and he doesn’t know what to do this morning. I go there and as usual his poor attitude swearing he’s gotta run the place by himself and the sloppy sandwich and the water coffee was not worth what I paid for. . Maybe some coaching and training and add somebody on in the morning.

I accidentally sent my mobile order to a different location. Desirae and Civi made me my order without hesitation at the window even though it was 100% my mistake for sending it to the wrong store. They were both very sweet and honestly made my day. Two amazing employees who deserve recognition and were a reminder to me that kind people still exist in the world.