Dunkin'

I come here almost every morning and I've never had any issues with my orders. The morning staff is so sweet and always are so nice to me when I pick up my order. Thank you for helping get my mornings going !

Short wait, there was only one person in front of me, this was about 05:50. I ordered two bacon egg and cheese bagel sandwiches and a black coffee. It only took about 5 minutes to get my food after ordering. Both sandwiches were properly cooked and tasted good; the coffee was good too.

This is the 3rd time I've been to this Dunkin that they have not had items they let us order. This time they couldn't make the coffee frozen due to a broken blender, they shorted our lemonade and just handed it to use without saying anything about it. Once I mentioned it, they said they could just pour that into a large cup if the cup size was the problem. But they didn't have enough to fill it up. Their attitudes are never ending. Their supplies is always "low due to management not doing their jobs right"(quoted that one!). And they rarely have the decency to tell, you until you've ordered, because you have to go online for a refund since they can't process them.

I’ve had issues with 4/5 orders that I’ve placed here, to include missing items, substituted items (with no notification), and UNCOOKED items. The workers seem nice but poorly managed. Some don’t seem to know what they’re supposed to be doing and appear generally confuaed. I have stood around waiting in an empty shop as I waited for the employees to stop a conversation to fill my order. During curbside orders, they have neglected to inform me that they ran out of items in my order and tried to replace them with cheaper items without notifying me or giving me the option for a refund. They have also given me milk-based drinks when I have ordered milk-alternative drinks, which is unacceptable given the prevalence of lactose-intolerance. Most recently, they gave me a RAW muffin. Somehow t

Ordered a croissant stuffer and when I received it it was burnt. I took it back and reordered and the next one was burnt, also. I asked the cashier if they all come out burnt and she just shrugs her shoulders. Then I show her the new one and then I'm told they all have to be burnt for the inside to get done because they're frozen. This isn't my 1st one and the others weren't burnt and were done inside. The burnt part isn't just superficial. (Which I would have overlooked.) These burnt ones are hard as a rock. At least the coffee was right.