Dunkin'

Friendly staff, quick service even on a busy day with a constant line inside and out the whole time we were there. Met with a friend for coffee, spent over an hour in the store and the staff never had down time and still greeted everyone with a smile, the manager was stepping in where needed and taking orders as well. Both bathrooms were out of service during this trip but overall had a great experience.

I purchased 4 times & from 3 different staff. I only got 3 times my points. The 4 time the 3 staff had their back facing the counter. So I made a noise they did not turn around. So I said excuse me then one turn round & took my order. Did not give me my points or my receipt. I went & asked for it. Got the receipt but no points. I could not make a screen as I was on a meeting at the place.

**Read the reviews Before you Order** Where do I begin? This is my first and last time trying Dunkin. The iced cookie butter latte that has been on every social media post peeked my interest. I watched a video and took notes on how to order it. In the social media video the Dunkin employee taking the order seemed to not be mad at the world. I felt like my experience would be close…. Well it was the exact opposite. When I got to the speaker I asked for a cookie butter iced coffee. As soon as I said it the person said, “so original iced coffee with cookie butter cold foam?” Again I’m trying to copy someone else’s order and that’s not what was said to them so I’m a little confused. I asked for 3 brown sugar & 3 cream. My sister loves Dunkin and for years had been telling me to try the avocad

The workers seem so focused on mobile orders they don’t seem to have time to help actual customers in the store or drive thru. As I stood there waiting for my donuts I watched as they made drink after drink that kept piling up for mobile orders but didn’t actually get the orders together for the people waiting.

This is a review over the past few times I've gone to this Dunkin. Most times are fine. But half the time the coffees they make are messed up. I have to ask to have them remake a drink or they will tell me it's like that. Or when I need to ask a question I have to flag someone down. This last time is my fault. I ordered online with little time to get to work. I should've ordered in person and with enough time to check my drink. I ordered my drink online, got there within 15 mins and my drink looked more empty than usual. I didn't have enough time to ask someone to remake it or add more coffee in fact the other employees ignored me. If you go to this Dunkin on raeford make sure to go with extra time to request a remake. This was about $5-6...it was marked as regular ice. And I understan