Dunkin'

Usually drinks are pretty okay but this time I was given the most diabolical drink I ever have from a Dunkin. I ordered a large frozen coffee and it came out looking like diarrhea. I tried to give it a chance, stir it, and drink it anyways but it was disgusting. I even gave it to a friend to try and they also couldn’t stomach it. Don’t know if I’m brave enough to come back after this.

I’ve visited this location many times, and unfortunately my experience has been different from other Dunkin’ locations I’ve been to. In my personal experience, the food quality and presentation here have seemed inconsistent compared to other branches. The items I received looked and tasted noticeably different from what I’m used to at other Dunkin’ stores. (Many times I experienced this issue at this branch) I also felt that the overall environment during my visits did not meet the standard I typically expect from this brand. This is simply my personal impression based on what I observed, and honestly, I haven’t seen similar issues at any other branches.

I have only used the kiosk for ordering so I cannot speak for the reliability of ordering by mouth. Some employees do have heavy accents that I struggle with (that's my auditory processing issues, not their fault) so I do appreciate being able to customize my order on the kiosk, and they have filled it correctly every time. I would suggest anyone struggling with getting their order correct simply use the kiosk, or, if you are going to the drive thru, order ahead online. That said.... It's a Dunkin. Every Dunkin is pretty bad. I'm just here for my coffee fix with vegan milk, and this Dunkin has about the same quality coffee and food as all the others. But I don't have any issues with the employees who are just struggling to make a living on minimum wage. We're all just trying to get by an

Refused to put less milk in my drink offer was to add more espresso for a charge... I wanted less milk and no extra caffeine. First Dunkin to be difficult about their inconsistent drinks that they themselves make up on the spot, but when I have a request they want more money.

I recently visited the Dunkin’ located at 576 Grand Ave in Ewing, NJ, and I was thoroughly impressed by the experience. From the moment I walked in, I was greeted with friendly smiles and prompt service. The staff here is incredibly courteous and efficient, making sure that every customer feels welcome and valued.