Dunkin'

So I must confess,I am not a D.D. fan.......well not til last week. I decided to stop my local DD before my child had to go to school. My child got a Matcha Latte, regular hash browns,munchkins and I got a hot chocolate. It was all really good and so was the customer service. They had alot of yummy looking items that I want to give a try.

Had a great experience here. Coffee was hot and fresh. My munchkins were good portions. They were fresh and soft. The customer service was quick. They were friendly, smiling and nice.

I get my coffee from this dunkin donuts everyday. I've watched several employees come and go. Everytime I finally get them to make my coffee right the good employees always leave. I have been getting coffee both hot and iced plus donuts for 7 years now. I feel like loyal customers aren't always appreciated and treated right. I don't understand why the same person is always at the drive through window. I feel like not all employees seem to care how they deal with customers either and other employees go above and beyond but never noticed for it. I've also seen where the outside is dirty or has alot of trash laying around. I would like to see things change because I've been to other dunkin stores taken care of so much better. I see room for alot of improvements. I prefer only certain employee

Donuts aren't baked fresh anymore at Dunkin Donuts, but still hold their own 🍩😋

Drove up to drive thru to place an order and the person taking the order barely spoke English and I hard a terrible time understanding them. Someone else jumped on and took the order ..all fine. Pull up to the window and this man reaches out the window to take my cc. He had a straw in his hand but I handed him my card. Then he stood there staring at me. Then he started shaking his hand at me. I asked what before realizing he wanted me to take this straw from him. Then he rolled his eyes and said something under his breath. I should have just drove off looking back on it. Such unnecessary bad behavior to give to your customers. If the owner reads this, just know you're not the only DD near me. I won't be back.