Dunkin'

The guy in the drive thru said three words when I ordered: "go" and "that it?". My bagel was burnt, stale, and had barely any cream cheese. My coffee tastes burnt and has like no oat milk in it. I didn't dig in until I was at my destination but man am I bummed. I don't recommend coming here and based on other reviews, I understand why!

The young girl today suprised me when she was more rude and had a worse attitude then the kid with the dreads does. She threw all of our donuts in the bag upside on purpose. Her mom must not love her. Poor thing. What a horrible store. They make you feel guilty for ordering things

They continue to disappoint. There is this one employee there who consistently ruins everything. The best part is he has a terrible attitude and management doesn't care. I have personally complained on this one dude 4 times in a month period. He is terrible. He is costing y'all business. You would be better suited not opening for the day than to have him working your counters. DO NOT GO HERE. Take the extra 9 minute drive to Broadheadville. Save yourself the frustration. Less than half filled $6+ drink.

If I could leave this place a 0 star review, I would. To say the least the customer service here is horrible. No sense of communication between employees. Also one wearing an AirPod with the ear that doesn’t have the headset on is ridiculous to ignore customers I assume. Serving cold sandwiches and missing orders. Went in with a group of 6, first person to order never received their food and the employees continued to say they were working on it. After about 30 minutes walking back and forth the food never came out. Also made it difficult for a refund and asked if we wanted the food to be made…. When I thought the whole time they said they were working on it. I think every customer that walked in after our group as well had an issue with their orders. Terrible service to say the absolute l

I am a Dunkin girl. I’ve never written a review for DD as it’s always consistently good. This location was a hot mess. There was not one person in line at drive thru and inside seemed empty too. 4 employees. And it took a long time as we sat at the drive thru saying “hello? HELLO!?” several times until someone replied. 4 drinks preordered through the app. Should be easy peasy: One drink I believe they forgot the milk completely and I had to ask for more and just gave up when my ice coffee barely looked lighter, had to ask for a straw. Oh and needed a refund because 2 of our 4 drinks couldn’t be made because their frozen machine was down? 2 stars because it looked like someone in an authority position at least came over apologized and refunded us through the Dunkin app. She was nice. But it