Dunkin'

Dunkirk, NY · Coffee shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Dunkirk
#39
of 48 restaurants
City Percentile
15%
rating percentile

Dunkin' is a restaurant located in Dunkirk, NY. It is one of 48 restaurants listed in Dunkirk. Its 3.4-star rating is slightly below the Dunkirk city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 E J · Aug 2025

Service was so bad. Why did it take 20+ minutes for one bagel and a wrap? They also kept forgetting orders and having to come back and ask people. There were literally five people working and all of them were talking instead of making orders. It wasn't busy either, there was one other person ordering and he also was forced to wait fifteen minutes for a wrap. When we finally got the food, it wasn't even made well or tasted burnt. My family and I were on a road trip and stopping here literally added half an hour onto our arrival time.

★☆☆☆☆ 1.0 Justin Texidor · Feb 2026

Okay. Don't know what it will take to get some of those employees held accountable. Guess I'll post a shitty review everyday. Awful service, no surprise there. Placed a doordash pickup order, went to get it thru the drive thru as I had two kids in the car. Stated what my pick up was and was told "you need to come in for that" i explained the situation and was pretty much cut off from talking to be told "okay you needa come in to get it" so I did. Upon entering, the order is sitting right there, and they handed it to me anyway, what was the purpose? If there's no reason behind why I needed to bring my kids in, why did I have to? The amount of times they have just been so rude to me is astronomical. Definitely wont be going back, but WILL continue to post terrible reviews until ownership or

★☆☆☆☆ 1.0 billy akins · Feb 2026

Ordered a plain bagel toasted they put it into the microwave i asked to have it toasted the guy said were not turning it on for 1 person! What the hell is that why have it if they won’t use it this is the third time ive had poor service im not coming back if this is the way the owner wants to run his business

★★★★★ 5.0 Noah Lloyd · Aug 2025

This was a great Dunkin' location! We were on a trip and my wife never had Dunkin', so we took her. She ordered the Sabrina Refresher, and she was absolutely hooked. I thought the drink was pretty delicious as well. My favorite thing though has always been the Chocolate Munchkins. The staff were very nice and friendly and very helpful. The store was very clean and had a nice feel. We also Got my sister in-law hooked too!

★★★★☆ 4.0 Heather Cole · Oct 2025

I got a drink there, didn’t end up tasting how I wanted so Joey fixed it right up for me no problem! Fantastic customer service!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.