Dunkin'

I go this Dunkin more often than the others in town because it is close to my job. This used to be the best Dunkin in town but it has been going a little downhill in my opinion. More order is wrong more and more and I order the same thing every time. Sometimes it isn’t even the type of drink I ordered. I order a latte and sometimes they just give me an iced coffee. Sometimes it just doesn’t even taste right like they didn’t put in the amount of extras I asked for in it. But sometimes it is so so good. Really depends on which crew is on. Also the employees seem to talk a lot which may explain some of the mistakes. I’m glad they get along but they can also focus on the orders a little better maybe. Over all, I like this Dunkin but it seems to be slipping in quality a little and I hope that i

Ordered a mobile order, at 7:45. They didn’t put cold foam on it when it said in the receipt. Had to go around and the lady in the window was rude and had an attitude about it. Saying oh there’s a line behind you waiting…. Oki had to wait in line to tell you guys it didn’t have cold foam…

This dunkin donuts is terrible. The cashier was the only nice person we came into contact with. The drive thru is a bad set up. You have to turn in from the street or else you have to k turn in the small parking lot also we spent 40 dollars on sandwiches and drinks for everyone and nothing was made right. I'll be showing pics. One sandwich had literally 3 half pieces of bacon and the other had about 10 pieces. The other sandwich wasn't toasted on the bottom portion on the bagel. The only had 3 different kinds of bagels left at 11 am!. We wanted egg bagel... They don't serve egg, we said poppy bagel they said didn't have, we said blueberry , didn't have that.... Then the cashier told us we only had 3 options... Plain everything and wheat. So many dunkin donuts to choose from and only so man

Since the new takeover with these new employees, it seems to me that they do not know what they are doing with making coffees and such. When trying to tell them EXACTLY how to make a coffee with the number of flavors, number of sugar, number of dairy. They still manage to jack it up regardless The old crew that were there were able to manage listening consistently and were able to follow directions. Even the employees were rude at times when telling them they made it wrong where they throw a tantrum. It is not my fault you guys messed up on the order and have to redo the coffee. It is your fault which should have been done correctly the first time around. Maybe the owner or whoever will read this, maybe not. However, the loss of revenue because of this new crew is really going to cost the

My sister got an under cooked bagel and then after asking them for something else she winded up with untoasted sourdough bread (no big deal) but then opened up the sandwich for the egg to cool down and realized the sausage was cold. Not great for my first and only experience there but at least they got my coffee right 🤷🏽‍♀️