Dunkin'

Asked for a toasted bagel and this is what I got. My boyfriend’s coffee was awful and the munchkins we got tasted a couple days old. Disappointed usually this location is good but they need to do better.

The best service I’ve ever had the lady was the nicest ever inside. Also Refresher perfectly the right amount of ice, nice sweet and the service was very fast. Only took him 30 seconds you need to come to the Dunkin’ Donuts the best ever and Dracut

I’ve only gone to this dunkin 3 times and every single time i’ve had to wait an INSANE amount of time for my order. I ordered a pickup order at 6:50, and I arrived at 7:10 expecting my food to be ready .. cold if anything. No, I stayed for an extra 20 minutes waiting for my food alongside a bunch of other people. This has happened every time i’ve come here. There’s only one lady that’s actually trying and it’s an older woman. Otherwise, her coworkers have no sense of urgency.

It's a dunking. Always the same food usually. Drink was hot, donut was sweet. Place was clean and staff was nice. What more could you ask for?

Customer service was sub-par and every employee seemed so depressed to be there. I couldn't eat my donut and completely forgot I had a drink for like 25 minutes into my hour drive, because I was so focused on how sad the crew seemed. I think it could be better with a little motivation there. I don't know. My drink was good, so thank you for that!