Dunkin'

The drink and food were all fine. The service was very slow. We sat at the drive through ordering area for 10 minutes. Many of the cars were pulling out of line and driving away. I was determined though to get my dunks.. It would have been nicer. If whoever was working behind the headphones taking orders would’ve simply said I’ll be with you in a few minutes. We’re really busy right now which they were. They were packed..

Went to dunkin today to get a Latte and some food and i asked for cold foam on both my drinks, but when i get to the window the gave me my drinks without cold foam and when i tell them i ordered it with cold foam they tell me they’ll have to charge me again. why should i have to pay for there mistakes and instead of them telling me they’ll make it the way i asked for it they tell me they are charging me extra for it and that they don’t like our attitude. then they only give us one drink and try to make us leave without giving us all are things we paid for. Worse Customer service out there. Hope you know i Know your Boss an i’m good friends with them so if you want to be rude to your customer and have a crappy attitude we’ll see how long you stay there.

Features: - Free Wi-Fi - Drive through - Mobile ordering - Bathrooms - Lots of seating - Hiring at 14 yrs of age (all shifts available) - Good location Overall: This is a very equipped, clean environment, and great customer serviced Dunkin' location.

This location has been a mess since the current manager took over. She makes customers uncomfortable with how she speaks to her employees. They work anxiously in fear - that will NEVER help your business. If you want to be staffed reliably, have minimal mistakes on orders and better reviews, management needs to be replaced. Threatening to call cops on an employee if they show to a shift because she had to leave to get her child? So she quit? There are posts on social media AT LEAST once a week regarding this manager. Ive witnessed the turn over rate - you have a problem with your management. It needs to be fixed and addressed. It's cruel and I'm sick of it.

Will NOT put whipped cream on any cold drinks even if you ask to pay extra, refuses to put cold foam on a hot drink even when trying to pay extra. It makes my whole drink to put cold foam on it, it cools it down and makes it creamier! Rude service!