Dunkin'

Terrible place. We’ve been there a few times, and it’s always bad. One time we ordered two different lemonades, and they made both of them exactly the same. When we asked to remake one of them, they told us they didn’t have the flavor we ordered. But instead of asking us to choose something else, they just made two identical drinks and handed them over. This weekend we decided to give it another try. We ordered one hot matcha and one iced. The iced drink wasn’t even filled to the top — the cup was missing about one third. And the “hot” matcha was completely cold, not even warm. The staff is extremely slow, the girls keep chatting with each other and ignore customers. I also saw them working without gloves, touching lids with their bare hands. How is a customer supposed to drink that aft

This was one of the worst customer service experiences I’ve ever had. The cashier was extremely rude and dismissive during ordering and leaving. I ordered two drinks, but she told me she couldn’t print a receipt, leaving me without an order number. There was confusion because I didn’t know which order was mine. The cashier explained that my drinks had been sitting on the counter and were ready, but they hadn’t been called out. There were three drinks on the tray instead of two. I explained to the staff that I had only ordered two, they asked for proof of my order but I was not given a receipt. The same cashier came over and argued with me, insisting I had ordered three. When I explained again that I only ordered two, she rolled her eyes, giving me annoyed looks, spoke to me in a nasty tone

This location was never the best but the quality has somehow gone down significantly in recent weeks. I order the same thing every time (Lg iced coffee with 2 creams and sugar) and the past 4 times it has come out looking like a cup a milk. When I ask to have it fixed and make it darker they give it back to me looking exactly the same and I need to repeat this process 2-3 times until it’s finally correct. Coffee these days is $5+ so dealing with this now regularly is very frustrating

I ordered a medium hot chocolate with 2 milk and 3 sugars, and they gave me coffee instead. That was not what I ordered and a complete waste of my money.

I always stop here after I deliver up the road in my semi. There’s actually parking on the side off the road for at least 2 semis and you’re not blocking the bus pick up and drop off. I have been coming here for years never have an issue.