Dunkin'

This was my first time here and Dalton was such a big help. Dalton helped me pick which donuts others chose to be their favorite. He didn't let me down! Then it was time to choose what drink. Iced or hot coffee? Decisions, decisions! I chose the caramel macchiato. Thank you, Dalton for your help. Everything was awesome.

So I was gonna be quiet but this pissed me off to the point I refuse to be quiet. This is how they give you your drinks. There are roaches visibly crawling around inside that you can see from your car in the drive thru. Last time I ordered a sandwich there it tasted astringent. I’m not gonna pay $6 for a medium drink to only get half of it. Imma call the health board next to make sure the roach problem gets looked into because that’s DISGUSTING

I kept trying to give them a chance. Went today and ordered sweet tea. It simply taste like brown water. The young woman who was my cashier at the drive thru was rude and acted like she didn't want to be there. I'll make my own tea from now on. They have lost a customer.

Awful. Do not go. I canceled an order on the app because they were out of the product the app said they had. I called customer service. A few months passed before I realized I hadn’t been refunded. I went through the drive thru to order something else. Guy was super rude btw. I told the manager about my fiasco with never being refunded for the order I never got. She gives me a $15 gift card to compensate. I go to another Dunkin a week later and there’s nothing on the card. I refuse to ever go back.

Me, my husband, and my grandchild visited this location around 7 PM last night, and unfortunately, the experience was disappointing. The store was empty when we walked in, but instead of being greeted, I had to go around the corner and say “excuse me” just to get the employees’ attention. When one finally came to the counter, she seemed more focused on giggling with her coworker than helping us. We ordered coffee, but there wasn’t any ready at 7 PM. As all-day coffee drinkers, I feel like fresh coffee should always be available. When we did finally get our cups, it was not even stirred, as we had requested for that as well. The donut case looked messy and unappealing, with paper scattered everywhere. We ended up settling for a pre-packaged cake loaf for my grandson because the case just