Dunkin'

This is embarrassing. Worst experience. Waited 5 minutes to order. Another 5 minutes to pay. After that waited 15-20minutes to get my order. Ordered a latte with cold foam, didn’t get no cold foam. Ordered a blush pop. They completely forgot to make it. So now it’s a total of other 5mins waiting. DO NOT I REPEAT DO NOT GO TO THIS DUNKIN. This is very disappointing Dunkin. Also they don’t even tell you the total at the window.

Went to the drive do ask for a large coffee light and sweet she had to remake the coffee 4 times cause she couldn't understand it was only 2 people working and the coffee was old .light on the coffee was on red that's old coffee. And the sugar machine was out of sugar and she's like I put sugar I put sugar how you put sugar if your sugar machine is out of sugar and the coffee was old cause the light was blinking red.. I wouldn't even give them a 0000.... In the 2 people there were rude.

I usually don’t leave reviews, but I’ve been disappointed too many times not to speak up. I’ve repeatedly received cold food and incorrect orders from this location. The most frustrating issue has been the coffee !!! I’ve been given the wrong drink over and over again. There have been days when my coffee tasted completely watered down, like warm tea water. I’ve also been handed hot coffee labeled as cold coffee, as if I wouldn’t notice. On one occasion, the cup was completely misshaped, like it had been overheated or melted. I understand that mistakes happen, but when it becomes a consistent pattern, it’s really frustrating as a paying customer. I hope management takes this feedback seriously and improves order accuracy and quality control As of now I won’t be buying any more from them.

All I asked for was 2 very light coffees. Also ordered a breakfast sandwich. When I tried my coffee, it was too hot. My companions coffee was the same. Asked the kid at the counter to please pour some out and add more milk (one was milk, the other oat milk). No customer service whatsoever - instead it felt like it was inconveniencing him. My coffee was now cold. Felt spiteful. I asked for oat milk and I'm pretty sure he just added regular milk. What a waste of money. The kids they hire these days just don't care.

This Dunkin’ Donuts is the worst Dunkin’ Donuts I’ve ever been to in my life. The people that work there are horrible. The guy that’s making the sandwiches are not even wearing gloves disgusting.