Dunkin'

This Dunkin has been one of the nicest and cleanest one's we've visited. Our drinks were made correctly and we didn't wait long at all.

Normally this is a decent Dunkin. I was there recently, using the drive-thru. Ordered a refresher with NO ICE. I was informed there would be a charge for NO ICE. Never heard of such a thing. There wasn't anything on the electronic menu board to indicate this. I thought I was being pranked. I asked why. She couldn't/wouldn't explain. So you can imagine how that circular conversation went. At the end of the conversation I saw that I was charged just for the drink. As I get to the window, I gave the lady my card. Imagine my shock when I saw the price increase by $1.00+. And she charged my card the hiked amount. I demanded my dollar back and got it. My problem is the lack of information to make an informed decision. Since nothing is posted today it's $1 tomorrow it may be $2. The day after $.5

This place has the rudest most ignorant employees I have encountered in a while. We stopped in on Sunday 10/5 for a couple drinks and a toasted bagel. We'll the first girl could not figure out how to enter our drink orders because there was not a pre determined picture of them for her to select. She got frustrated and handed us off to another employee. She was able to get the order entered, but not correctly. Somehow our 2 drinks and a bagel came to $29! I asked her to read back the order, which was obviously incorrect. She huffed and cleared it out to start over like it was out fault she cant work the register properly. She finally got it entered correctly. However, one of the drinks, a simple iced coffee with cream and no sugar, was made so light that all you could taste was

Nasty unsanitary looks like they don’t clean flys and bugs all over the donuts and they still serve to customers bugs on the windows chairs and table dirty 🤮

Neither coffee drink ordered had actual coffee. They tried to make us pay for a third coffee that they made by accident. They tried to not give us our second donut. None of the people working the register/front were trying to be helpful (only arguing back) and we were the only customers in line at the time. Dunkin is my favorite coffee shop, but this one is a big no. I would go to Starbucks or go without before coming back here.