Dunkin'

There is not an option to give zero stars or I would. My wife and I drive for door dash not to mention we visit personally as well multiple dunkins throughout the week. This is by far the worst dunkin I have ever been to. Service is definitely sub par. On a recent visit for door dash I waited in line for my order for 35 minutes. I overheard the manager state to take care of windows and in store orders first...and ignore mobile orders. This messes with my money as prompt pickup and delivery is essential to my ratings which directly effects my offers to pick up. Now at this same visit my wife ordered a drive through order for 2 coffees it took her 20 minutes to get her order at the windows. Not to mention that it specifically states almond milk as she is lactose intolerant. They obviously

This is by far the worse dunkin. They need someone else ro step in and run it. Employees are so rude and at least 3 times a week my coffee is messed up or your waiting 15 mins in the drive thru. You cant go inside doors are always locked. Corporate needs to come down and look into what is going on here! They obviously give any one a store. This girl running it does not have a clue on what is going on!!! This place keeps getting even better can't handle being open then close. Where is management for this place or is there even any at this point. The sign they have up today is just insane

Terrible service today, December 29, 2025. Around 5:20 a.m., I ordered a bacon, egg, and cheese bagel, and when I started eating it, it smelled like burnt smoke, and the sandwich didn't even have the bacon. Who would be happy eating something that doesn't have all the ingredients it's supposed to have and that you paid for?!

This is the worst Dunkin I've been to in NJ. Arrived at 5pm on 6/14, a Saturday, and there was no one in there but my party of 4. Even though there were 2 guys in there, both saw us and ignored us the entire time we were there. There were no napkins. There were no munchkins - they only had 3 donut options... We ordered some ice drinks from the self serve kiosk and politely sat to wait. After about 10 minutes I looked back to the counter and saw our drinks were sitting there- no heads up or order number called advising us that drinks were ready. Literally 0 customer service. Just quit if you're miserable bro.

Wow! Is all I can say. This, is paying for a latte. We all know how pricey things are these days and when you want to splurge and get yourself a latte, you don’t want to pay full price only to get less than half a drink! Avoid this dunkin!! Dunkin’s quality seems to be struggling around here lately. Such ashame.