Dunkin'

Drinks are always inconsistent. You can get the same drink every single day and it’ll be different every time. I get a medium iced coffee with 3 butter pecan 1 blueberry 3 cream and 3 liquid sugars and one day it’ll taste amazing and be perfect the next day it’ll be either look and taste like creek water or only be milk with no flavour or coffee. It’s disappointing because it’s literally a coffee place and they can’t make coffee correctly.

I was ready to give a bad review because of a weird exchange at the drive-thru, just new person issue and, but I ordered a bacon egg and cheese croissant hash browns and an orange juice The croissant was probably the best one I've ever had at any Duncan anywhere!! See a lot of bed reviews, trust me, I'm picky, the bacon egg and cheese croissant was really freaking good!! Thank you

I’d give zero if that was an option. Aside from the 3 pleasant employees they have… what is this? Why would anyone pay $6 for this? Half the time the drinks aren’t filled to the top. They constantly give the wrong milk (which FYI can make people sick!) and half the time I order iced tea lemonade, they never give the lemonade! I once heard an employee after I ordered say “you can make it - I don’t make those damn drinks” to a co worker. It’s on the menu!!!!Seriously?????

Pre ordered a coffee and during my wait the tall man with the red beard spent his whole time complaining. He made a rude comment to a customer who said she didn’t have time to order and wait that ‘maybe she should learn to show up sooner and it’s not his problem’. He walked around swearing under his breath had a horrible attitude my entire time waiting in the store. Instead of solving his problem and replacing what he had lost (some kind of coffee topping) he just walked around complaining about it until another employee named Deb got him a replacement for what he was looking for. I normally have a generally good experience here but one person can really ruin an experience.

Store manager is miserable, i think her name is debbie. Watching her berate her employees in front of other employees and in front of guests is so unprofessional. Openly talking about how poor someone is doing or someone did, and about firing them if their next shift doesn’t go well is disgusting. If there is a knowledge gap in someone’s training, coach on it and retrain. You can’t just expect new employees to know how to do everything, teach them, don’t yell at them. Your team is a reflection of you, so act as such. Kudos to the employees who work there and put up with that. Employees were very sweet and kind despite being in a stressful situation, however going to be calling corporate about the manager because nobody should treat/talk to their employees like that.