Dunkin'

I went on 12/22 around 1:28pm to pick up my order. I WATCHED the young Hispanic woman make my dunkalatte with Oat Milk. I WATCHED her pour it with my own eyes. When she put it on the counter, I told her I didn’t ask for oat milk because it comes with coffee milk. She turns to the young Hispanic man and says something to him in Spanish. He then turns to me and tells me it’s coffee milk. I told him it wasn’t, because she just poured oat milk; can they make it order. The girl storms off to go remake the drink she made wrong. I say to the guy, “all she had to do was apologize and remake it”. He says to me “all the extra commentary isn’t needed”. Excuse me? You guys made a mistake and you’re telling me I don’t have a right to be frustrated when you just told me you made my drink the right when

I had the worst experience this morning at 7:02am. I come to this DD open never had a problem always polite and courteous. This young made my drink wrong and was very dismissive. Now I have to find another DD for my morning commute because he works the early morning shift. Horrible

Got two cappuccino’s this morning. They were iced cold. I didn’t realize it until I was already on the road. Very annoying. If you want to charge Starbucks prices, you need to serve hot coffee.

Bad service the lady at the front desk was very rude Egg patty in the croissant was cold too

Great service over all. Only con is that they clean everything but the seating area and the station with the straws and sugar packets. They are usually almost always filthy whenever I come to this location and in all my time I've been here the seating area is usually not full anyway. This place could also use a little more seating, there is only 1 table which is small and 4 chairs and the last one can't even fit under the table while the door is right next to it. Management should encourage workers to sweep up the bits of trash from the restaurant floor and clean up the tables when there aren't any customers to show a bit more cleanliness. Otherwise this Dunkin is cleaner than some others I've seen, even though I've seen cleaner, and I usually never have any issues with rude workers or mis