Dunkin'

Never once have I gotten the right order here. It’s always messed up. My bagel was 100% not toasted or even warmed up. The people in there don’t care about their job at all. I’ve ordered there probably 6 or 7 times but it’s never been done right. Please just go to the one up the road on shilling street. They are always nice and the order is always right!

Food is great but 4 times out of 10 when I go there I have to wait 5+ minutes in an empty lobby and an empty drive thru. Not ideal when you’re on your way to work. Gonna go to their competitor across the street.

First staff snark "what are you here for" umm the mobile order I've been watching get cold on the counter. Gave me a plain sandwich and when I complained that I asked for an ultimate bacon sandwich, I WATCHWD HER ADD TO IT then hand it to the shift leader and say that I'm complaining it was wrong but she can't figure out why!!!

Fantastic convenient place. I charged my EV with their charger. It worked very well. Their apple sip is great. Only one young fellow was working there on a Wednesday night. He was serving both the dinning room and the drive-thru. He was literally sprinting between the window and the counter providing great service with a smile. He deserves double pay.

The morning crew on state st in Brewer are fantastic. Talk about great service. They know there customers by name and remember ur orders. Ur not just a customer, they make u feel special. Management is professional and hands on with there team. Ashley,Talline (tallie) and Liz are wonderful.