Dunkin'

I would like to bring to the attention of the store manager the service I received on February 15th at approximately 11:15 PM. I arrived to pick up an order and waited patiently for several minutes. When I noticed it was not being handed to me, I asked about it. I was then informed that the order had already been prepared, but it was not being given to me because the young employee had misplaced the receipt that needed to be attached to the bag. I asked another employee who was present (there were three employees working at the time: a young woman, an older woman, and a young man) about my order. The older woman responded in an aggressive tone and told me not to be impatient, that it could take hours for me to receive my order, and that if I did not want to wait, I could simply cancel it a

I don't understand why, if the customer specifically asks for "little ice," the staff does whatever they want! It's frustrating, because we pay for them to give us what we want! They should focus more on the product and less on appearances!

The young workers were not doing their job correctly, I asked for a frozen coffee, and he said that they didn't have it. When I told him how to make it, he had to do it. It felt like he did not want to bother to do it. My order was taken, but the service was not good, and there was no manager on the premises. All 3 workers were making orders and also had problems with another customer. In the meantime, other people were waiting on line not being helped. The bathroom door doesn't open from the outside, and the workers had to use a knife to open it. There is no lock from the inside. I am not happy at all from this visit. I'm not coming here again.

I order protein mango refresher and I call who work girl made less ice and she said whatever you order I made but my drink is only made more than protein milk test and not test like good mango I see she made only mango 1/3 cup and more protein milk test very bad I don’t drink and I’m garbage my drink

Worst service ever I get. Employee is too rude. Store is crazy busy but only one employee working. Waiting half an hour just for 1 order.