Dunkin'

I gave two stars because some of the ladies and men here are great. However, Maggie is rude, miserable and probably should not be working with the public. I come to this Dunkin everyday. At minimum twice a day. And every time this woman is working I get treated like I am not a paying customer. She’s awful. I don’t know how she is still employed. She doesn’t issue receipts, she shoves your food and drinks at you and god forbid you order more than one thing.

I order same coffees everyday (did I mention EVERYDAY- 2 medium iced coffees one for me and one for my husband) between 2 Dunkin’ Donuts in Okeechobee and there is never any consistency for the same exact iced coffee. This morning I asked the girl why my coffee was so dark? Her response was we made it the way you ordered it. Ummm no you didn’t. Taste like crap and getting really tired of taking chances on my daily coffee when there’s no consistency. Time for a change

Cashier was very sweet until I hit the no tip button. Became very rude. I told her thank you ma'am and she looked at me and said huh huh. And no receipt

The problem that I experienced which resulted in my rating is the fact that some of the employees are not practicing safe food handling guidelines. I witnessed, on this particular occasion, the employee wearing just one glove, on her right hand, and handling items, credit cards, money from other customers with that gloved hand, then without changing the glove, handled food with that hand. It appeared that there was more concern with keeping the hand clean than the food. Please train these fast food employees about the proper food handling requirements.

The service was great and it's a nice location. Just wish the flies weren't there. Hopefully this wasn't a recurring situation. I'll visit this place again.