Dunkin'

Bad customer service, long line and wait time. They only have one person every single Morning doing everything. How can you only have one person working during morning Rush breakfast time?

This is literally a go-to when heading to work. However, the service and atmosphere will deplete you before leaving out. There’s no customer service at all. Not a Hi, GM, etc. drinks and food build up on screens while lines form to the door. You can tell there is no preparation in the morning. Store just opens. They gather sales while still trying to properly open and service. Very unprofessional. Needs better training. Needs to be taught correct food handlers training, shelf life such as FIFO! Food is either undercooked or burnt. There’s no in between. The staff is brand new. Not everyone is fit to run an establishment by themselves. For it to be ran by Hispanic ppl and there’s no sense of urgency. Everyone moves as if they just woke up and crawled out of bed.

The vibe here is cozy and inviting, perfect for unwinding or catching up with friends. The coffee is rich and flavorful, with a great selection of pastries to pair. Staff are friendly and attentive, making the experience even better. It’s a spot you’ll want to return to again and again.

The last couple of times that I have ordered from this Dunkin they fill my half way and at this point it’s unacceptable.

best dunkin in the bronx staff are so sweet and they work hard ❤️ its a to-go spot