Dunkin'

I called to place an order after struggling with the app, for a treat for my mom-in-law, as I'm in Alaska. The manager, Lisa, was absolutely wonderful! Mom said she got her treat and it worked out perfectly. I'm thankful for the help and time Lisa gave.

This Dunkin’ Donuts location delivers through the app GrubHub. Today I ordered three donuts - which was a pretty small order. The delivery driver arrived early and called me when he arrived. He brought my order to my apartment on the third floor. He was friendly and polite. I was amazed at the bag my order came it. There was a strong adhesive sealing the top that kept the contents hot!!!! It’s great and defiantly can be reused! The food was delivered as ordered. My bagel was toasted and the sandwich was hot. All in all I appreciate the effort made to deliver my small order right to my door with a smile!

With the insane pricing of the food, I would expect a better quality than what I received this morning. I ordered an everything bagel toasted with cream cheese. I get to work, 20 mins away, only to open my bagel up and find barely a teaspoon of cream cheese on it. This is unacceptable. Either lower the prices of things, or provide good service to those of us paying an asinine fee for convenience.

This whole franchise has turn all the dunkin around me to trash horrible coffee mistakes every day and any complaints met with rude disregard ZERO customer service and ZERO competence

The food was good, fresh and hot the cheese was the perfect melt the bacon was nothing special, the egg was cooked perfectly and the tortilla was good. Service was good, good conversation while ordering and ordering was very easy and simple, they even brought us our drinks instead of dropping it off at the pickup area. The tables were messy, had a coffee stain on one of them and crumbs on all tables they definitely could clean a bit. Overall it wasn't bad.