Dunkin'

The people in drive thru are so rude. i don't complain about things but they are impatient and disrespectful. And i got vanilla latte and its so dark. How you gon be rude and not know how to make coffee😂

Placed an online order waited 35 minutes in the drive thru and still could not get my order. They still charged and refused to refund. Sent a email no response. Absolutely disgusting.

Place was as expected and service was fast enough considering a new guy (Jayden) was at the register. We decided to order takeout inside vs the drive thru since it was only 1 customer inside and several cars on the drive thru. More experienced manager helped out the newbie and made our ordering / checkout easier. Ordered an ice matcha latte, cream cheese original bagel, hashbrowns, and egg on a bagel. Order was correct and tasted fine. Hashbrowns were a bit on the oily side and smaller than I expected so probably not ordering that again. Overall an OK Dunkin'. Facility note: Cleanliness of the facility could be improved, but it does seem like this place is popular with travelers, so there's plenty of foot traffic. About traffic, vehicles entering the lot are not careful so watch out for

Not sure who manages this one but they really need new management. I unfortunately had to go here twice today. Staff is not trained properly, treat customers poorly, unnecessarily long wait times inside and at drive through. Also did not ensure lid was actually on my coffee when handing to me and caused me to burn my hand and was not offered an apology. I don’t ask for much but some common courtesy customer service would go a long way. I am a pretty down to earth easy going person and can appreciate the fact that these type of jobs are fast paced, difficult, and underpaid - but management clearly doesn’t support or train their staff well.

Awful Customer Service!!!!!!! This Dunkin’ really needs better management! It is such a shame how it is ran. I went today and ordered a double shot espresso with sugar. When I received my HOT coffee it was in a plastic cup meant for cold beverages. I told the lady at the drive thru (curly hair) that I wanted it in a hot a cup and she replied “Why”? I said because that is a cold beverage cup and I don’t want the plastic taste in my coffee. She proceed to give me an attitude and tried to dump the coffee from the plastic cup to the hot beverage cup which defeats the purpose. I expressed that I wanted it to be remade and she really gave me an unnecessary hard time over it. With the constant back and forth and bad attitude she could have remade it easily by then. I did state I was willing to ge