Dunkin'

Bought two croissant sandwiches. One sausage and one bacon. They were both missing half of the top breading, very dark croissants. I went back in line and showed the man the sandwiches, I said they look burnt and are missing part of the top breading. He said they are not burnt & he sees breading, I said really, you see a whole croissant top and he said yes. I told him I'd like to speak to the manager. He said Oh I'm not dealing with this and slammed the window closed. I said I'm not moving. He said I'm calling the police I said go ahead. I pulled away from the window because there were so many other cars I didn't want to upset the line. I pulled into a parking spot and waited. No police showed up after 15 minutes of waiting. I love Dunkin Donuts & have never experienced this type of servic

So, I get being understaffed and overworked. Sincerely, I do. But it’s just getting to a point where you can’t really rely on coming to this location anymore. For one, sometimes the dine-in area will be locked. One time, the door was locked and an older man was just sitting in there on a laptop. He looked up at us, and proceeded to go back to work on his computer. Don’t know if that’s the store manager or not, but it was a little annoying. But, whatever, fine. There’s a drive-thru, so it’s not the worst thing in the world. However, sometimes we will literally sit there for- and I’m not exaggerating- five minutes until they finally get around to speaking through the mic. For two, their location was closed during the bad weather we had here recently, and we placed an online order since it

Went to Dunkin after work after placing an online order. With the order being a medium decaf coffee with 3 oak milk and 4 pumps of French vanilla. Walked in as I was the only one there. One employee in the back sitting on the counter on a laptop. After finally seeing the online order she proceeded to make it.She ran a pot and put milk and French vanilla and gives me cup and I expressed it didn’t taste right and if she didn’t mind making it over she does and it still doesn’t taste right. I showed her how both cups looked different and one was lighter than the other.which she agreed and was like i don’t know. Okay that’s fine at this point I asked if I could get a refund so I can go to the one on hwy 81 due to great service EVERYTIME! So now she tells me okay if you can go to the drive-thru

This was my first time coming to this location, but it was not it. My sister and I came here to get some breakfast before going to the library to study. Let me tell you, it ruined my day before it even got started. When we got, we went through the drive-thru. They told us to wait to order, which was fine with us because we were still looking at the menu, but when it came time to order we were rushed to order and were told "are you done yet" and "is that it", but in a very rude tone. Once we ordered our food (two breakfast sandwiches with hashbrowns, a caramel iced coffee and a pumpkin spice signature latte), I tasted the pumpkin spice signature latte and didn’t really care for it, so I asked to trade it out for a refresher. They told me no and that the coffee was more. My thing is that if

I have been to this location on many many occasions and have really never had an issue with my drink except for yesterday 11/2/24 and one time before and I’m pretty sure it was the same girl who took my order and made my drink both times. I always get a large iced coffee with hazelnut vanilla bean cream and sugar. Well both times I got it my drink looked like it had no coffee in it. Both times were ordered in the drive thru so the first time I asked if they could remake it bc when I pay over $4 for a coffee I expect it to be made and taste right. The girl had attitude that day as well as yesterday. But yesterday instead of asking for it to be remade in the drive thru I went inside. When I told the girl my drink was mainly creamer she huffed made me another one and then set it down with att