Dunkin'

I am a regular and I love the Mix St. location in Bristol, don’t get me wrong. But, when I placed my order in the drive thru, I unfortunately received ice-cold, rock-hard bagel minis. Again, I love this location and know you are trying your best! But nobody wants raw, cold food.

This was genuinely the worst Dunkin’ I’ve ever been to in my whole entire life. I would give this 0 stars if I could, but even that would be generous. I am a huge coffee lover and look forward to the holiday drinks every single year—I love them all, but one of my favorites is the white chocolate latte, highly recommend. From the start, this experience was just awful because the person at the drive-thru literally had no idea on this entire planet how to take an order. I have no idea who their name was; I wish I did so I could… air them out, honestly. I literally had to say I wanted oatmilk three times. Let me explain: the employee asked if I wanted whole milk for some reason, and I said “No, OATMILK,” and I literally never even said whole milk. I also ordered a coffee for my lovely mother,

The people who work there are unable to make a correct order. We even called them to clarify what we wanted and they still made it incorrectly. Also whoever is writing on the orders has very messy handwriting and it creates confusion among dashers. Don't order here especially not on doordash. I will not be returning to this location.

Coffee was spilled on my mom and in her car. Top on coffee was not on when handed to her. Employee threw paper towels at her and money and ran away. Hot coffee spilled on someone im looking to get the email of the GM because they're trying to place blame on my mother and saying the coffee spilling is her fault and not the employee..

Used to love this location, till I've had multiple bad experiences with the same employees. Orders have been none stop messed up with these team members and when told so they just give attitude and make it seem like your wrong. I will give the manager im the mornings and her normal crew gratitude because they always are nice and willing to make things right if something were to happen. Over all starting to question going to any location anymore.