Dunkin'

Went in at 8:10pm on March 2 2026. The girl working was assisting a drive thru customer. It was not busy only the one car outside and myself inside. She looked at me 4 different times however never acknowledged that I was there by simply saying “be right with you” or “just a moment” completely unprofessional and rude if I say myself. I would have waited if she had made an effort. Walked out. Won’t be going back.

Ordered toasted sandwich. Bagel never made it to any toaster. Went back and the kid working was great about it but I guess it would be the manager started screaming about "well she ordered a sandwich 11 minutes ago, if she wants a hot one she should make it at home". I did a mobile order from the gas pump at the same location. Totally unprofessional and DD needs to train there management better. Will never go back to this establishment again. There is a reason more and more people are turning to Starbucks.

This review is strictly based off of my experience on 11/15 2024 at 8:39 p.m. I want to take the time to think Hayden N for his great customer service. A lot of times people lose sight of how much great service means to someone pulling up through a drive-thru but you didn't. Your greeting was extremely Pleasant, your patience and your willingness to recommend a great option based off of what I was looking for. I want you to know that if for whatever reason you go through a shift and you feel like you're not appreciated just remember there's people out here that probably don't say it but we do keep your great service in mind. Thank you for your service and your efforts to do a great job.

I use to go to this dunkin every morning because it was on my way to work, the associates were so nice and polite. I never had an issue or commplaint. For a little while I was working at another location so I did not stop in. Now, I'm back in the office I've stopped in two times since, the new associates suck, the food quality SUCKS, and the atomsphere is not what it use to be.I went in this morning for a medium coffee, a very simple order. I go to take a sip and the coffed smelled completly burnt. I decided to continue with my commute but never again. This location has lost a customer. I use to stop in to get a coffe 5 and 5 with a glazed donut each day and they knew my order. This new crew barely even want to greet you when you pull up to the menu board. Highly frustrating because stopp

It’s hit or miss here. When it’s good it’s great, but when it’s bad, it’s horrible. They are understaffed. I have had my food thrown at me, wrong orders, went to the location 2 times in one day and never got the chance to order- there was nobody in line either time. And when you complain to the corporate office, the behavior is justified and think a free coffee should shut you up. Today I ordered 2 jelly sticks and got 2 plain sticks via drive thru. I’m just stop coming here even tho it’s more convenient.