Dracut House of Pizza & Seafood

Have been craving seafood forever and finally decided to check this place out! I can’t believe I’ve never tried coming here before! In fact I’m still sitting in the parking lot as I leave this review lol. I got the grilled shrimp with Cajun waffle fries and I almost debated going back inside for a second plate!! This satisfied every craving I had I will definitely be back. On top of that, staff was very nice and welcoming upon walk in. I only wish I took a photo of the food they made. So glad I decided to check this place out. I’m already making a wishlist of everything I want to try :)

Ordered directly from Dracut house at 7:50. They don’t close till nine, at 8:55. I called to see where my order was and the girl told me that they would be picking it up at 8:59. I called back At 9:06 as my food had still not arrived and no one answered so I continue to call until someone did and was told that they could not do anything because they were just a cook and everyone else had went home. Terrible customer service when I talk to the manager in the morning she proceeded to go over the recorded calls and instead of taking accountability for the terrible service she shifted the blame on me, saying that I did not give an apartment number when I called back before they closed and confirmed everything And asked for a call when the driver was Outside of my building. Mind you my son was

Typical pizza joint food. Not bad. Older staff walked straight at me and I had to move out of her way. Didn’t move for my wife later on either. Didn’t provide wet naps when wings were ordered. Kids were ok, older staff didn’t say hello/welcome and no thank you/ come again/ how was everything, on the way out when we were only customers in there. Apparently they have everything dialed in from their point of view with no changes needed.

True to its name, it’s a warm and welcoming place to have food in dracut area. All the staff members were friendly, tables are kept neatly even though its self service style restaurant. Ordered lobster roll and very satisfied with the fresh lobster meat and the quality. Waffle cut fries are another delicious item which is perfectly crispy, and well seasoned. Not to mention the large parking space is a big relief as well.

We used to order from here weekly ar go every Friday with whole family sometimes 10 of us I realized in the last few years no customers on Fridays which used to be the busiest place in dracut we tried takeout tonight now I understand the food was terrible old chicken wife got chicken broccoli Alfredo was awful I got a spicy chicken sandwich neither of us could get past 2 bites bring nick and Adrian back something definitely off with this place used to be the place where families met on Friday now it's a ghost town im sorry but it was very disappointing