Donatos Pizza

I went there specifically to see if they have vegan or vegetarian pizza, and to try it. Oddly, although they have vegan sausage, they don't have vegan cheese. I got their personal (7") Very Veg pizza with "thick" crust. I really enjoyed the crust for its texture. It was perfectly cooked with a firm but not difficult to bite bottom and a light upper. It wasn't floppy and didn't get overwhelmed with moisture by the sauce, which was thick. I had addled for extra sauce because I wasn't sure if it would be occluded by the crust, but I needn't have worried; their sauce is different from many other brands, with a bold, slightly spicy flavor, but a bit too much salt. I think I would've appreciated it more if there had been fake cheese to temper the flavor. There were more veggies on it than I usu

Ordered delivery of two large pizzas, and the restaurant was slow busy-wise. No where on the app does it say that Donatos will have DoorDash deliver the order. Order arrived over a hour after I placed my order, food arrived old looking and barely warm at all. Paid in cash, so they could have called and told me the delivery would take over a hour. Never ordering delivery from here again….

Nancy the manager is the rudest!!! As soon as we walked in she instantly gave us attitude. We were trying to ask about the new special they had. Nancy said “no changes no switching pizzas out. None of that” we didn’t ask that but okay. Then when we were ready to order she walked off. She comes back and says “what do you guys want” so we proceed to order and she says “what? I can’t hear you speak up. I can’t hear you” it wasn’t loud In there at all. We asked what her problem was and she had asked us to get out of the store that she wasn’t serving us. If I could rate -10/10 I would. Absolutely the worst customer service I have ever had. Highly don’t recommend this place at all!

We recently picked up an order from Donatos, and our total was $40.20. While at the window, we noticed the employee handling the card reader seemed to be shuffling with it. After checking our receipt, we saw that a $10 tip had been added without our authorization. When we brought it to her attention, she quickly asked for the receipt back and removed the charge, but insisted on taking the original receipt from us. We called to inform management about the situation and spoke with the shift leader, Nancy. Unfortunately, instead of addressing our concern professionally, she loudly stated that it was “an accident” and then hung up on us. While mistakes can happen, the way this situation was handled was disappointing and unprofessional. We hope management takes this feedback seriously to prev

A pizza chain that's been around for a long time with delicious pies, tasty subs and additional menu items. This location is always clean and the staff is very friendly. Great for eat-in or pick-up.