Domino's Pizza

I placed an order over the phone and when we got it him realized it was made wrong but the gal that took my order made a great recovery! I called and spoke with a guy that right away said they replace and deliver it for free & then the gal that took my order called, apologized again & added a credit to my account for the mishap. This was great customer service and so thoughtful. Thank you for making my day better with this interaction.

I order from here often. Usually it's good. All of the workers are very nice, especially their delivery drivers. I'm more dissatisfied by reporting issues with my food on the app. I got 2 inedible dishes (pasta and tots) and it was basically a form online you fill out and they give me a free pizza... that is about half the value of what I paid for... not including the tip and delivery fee. So, their online "something was wrong" form is just their way to cut out paying a customer service rep by offering a coupon and there's no consideration taken into what my actual issue was or making it right based on the cost. They just give you a coupon to force you to order from them again if you want compensation for not getting edible food.

I placed an order and had a 50 min wait which was totally fine. I was notified that the pizza was ready so I left my home and drove 10 mins to the store. Upon my arrival the place was very busy and after a few minutes I was greeted. I was asked for my name and for several minutes they looked around and did not have my pizza nor cinnamon bites ready (even though it was ready 20 mins prior apparently). I was eventually given my food or so I thought. I got all the way home to find out it wasn't my pizza. I then drove back stood there for 10 mins before being helped, they took the pizza and said nothing. After waiting 5-10 more mins I was told it would be 40 mins additional for my pizza!!! I then asked for delivery and they said they couldn't pull up my address. So I asked for a refund and aft

Extra cheese, extra sausage & extra mushrooms. Same exact pizzas 2 different locations. Left is from NE Mpls, on the right is from St. Michael. I think St. Michael employees have to bike to the store and use their own paychecks to purchase the toppings based on how stingy they are. They went out of their way to throw a straight slice of cheese pizza on here. Edit: Gave this place a 2nd chance and it was worse than the first. No extra cheese. 7 pieces of sausage on the whole pizza, almost half the pizza with none. Last time coming here.

It's not that hard. Why can't my pizza be fully cut?? Also just realized the crust is so poorly made it's falling apart and I can't even pick it up to eat it. Floppy and thin in the middle. It's actually amazing that you could make a pizza that is undercooked and burnt at the same time!