Domino's Pizza

I placed an order last night, in which I frequent this dominoes, carry out and delivery. I have never had an issue like I did last night. I accidentally pushed pay with cash and I meant to pay with my card, so I called and asked if I could pay over the phone before I canceled my order, in which the young kid told me absolutely and proceeded to take my card information. After the first time, he told me it didn’t go through; and asked me to tell him the card number again, which I did. Then I realized I was charged the amount, got taken out of my account, then he tried to charge my card twice more and asked if I had a different card, trying to imply that I didn’t have the money for the pizza. But that was not the case, as you can see in my screenshot the money was taken out and then It was tr

I order from this location all the time and never have an issue. Tonight was different, and the chance of going back is slim to none. While the food was good, the staff was not. Ordered ahead and picked up at the drive thru window. A woman gave me my food and was nice and respectful. After she shut the window I noticed the sauce I ordered wasn't with the order. I waited, and waited. Eventually, a guy came to the window, I asked him for the sauce that I paid for. He looks to another girl (not the one who handed me my food) and asked if it was on my order. She says "what?!" with the nastiest face and biggest attitude...to the point the guy closes the window. Then he opens it again and I said "just one cup is fine" and he looks to the same girl again, asks for her to hand him a cup, and she t

Whoever owns this franchise location needs to take a close look into their staff. I live less than five minutes from the store and yet the really rude gal that answered the phone tried to tell me that my house is outside of their delivery area, in spite of me seeing their vehicles deliver pizza's often in my neighborhood. In spite of their drivers sometimes knocking on MY door with a no solicitation sign on it to ask where a house is!! A local fire department that responds to their store if they have an incident was told the same thing at an event recently when they tried to order pizzas to serve the firefighters. The store on Piney Green gives excellent service. And I ended driving to their store to get a pizza the first time I got the rude gal. The last time, I ordered from a differe

I have ordered from this store multiple times. To the location I called from tonight. Suddenly tonight they say I am not in their delivery area. The manager on duty said I must be calling the wrong store. No friend, this is the same Dominos that our department has always called. My address is 5.8 miles from the store on Hey 172. I am 5.9 miles from the Piney Green location but they said they would deliver if I ordered. Guess you just gave up another customer

The staff here is great. They were super helpful and understanding when I messed up an online order. My husband and I were in for a long night with our pet at the animal hospital so I really appreciated their kindness. Thanks again!