Domino's Pizza

I haven't received my food yet; however Shayla (sp?) Was extraordinaire with my call and my requests the online ordering did not offer. She was polite, understanding, and repeated everything back to me! Awesome person Domino's has as an employee! I do believe Domino's needs to update their app to accommodate special orders better. I wanted to add extra sauce to an item and couldn't ordering online? You'd think they'd welcome another "dime". Regardless, Shaela (again spelling?) was focused on making the customer happy!

We order from this dominos all the time and I hate having to give a poor review, however when I called to check on our delivery twice tonight (the 2nd time was because the app said pizza had been delivered when it had not yet been delivered) the person I spoke to was rude and not helpful at all. After our just cheese pizza was delivered 1 hr 30 min after ordering it it was cold of course. We will no longer order from the surf city dominos location.

Ordered at 6:30. Said it would be delivered at 6:47. 2.2 miles down the street by 7:20 I called the store after it said delivered but had not been. She said it was dispatched and there was a glitch in the system. Finally got our food at 7:58pm. Never again, late and cold food. We will send someone for pickup if we ever order again.

Ordered for delivery a large two topping thin crust pizza and boneless chicken wings. Pizza was over done. Wings were no more than a chicken nuggets. Would not recommend this Dominos

⭐☆☆☆☆ Date of experience: Saturday, July 19, 2025 Location: Domino’s, 204 N. New River Dr., Surf City, NC I just tried to place an order at this Domino’s location. I placed my order over an hour before I called to check in on my pizza because the app said they hadn’t even put it in the oven — it was still listed as “prepping.” This is the third time I’ve had to call and check on my food from this location, and each time I’ve been met with a nasty, rude attitude, blaming the volume of customer orders for their inability to keep up. I have no choice but to order from this location for delivery — and they consistently fail to deliver (literally and figuratively). I have given them grace three times, but all they ever give are excuses. And again today, I was told my pizza still hadn’t been