Domino's Pizza

My family likes dominos so even though I’m not a huge fan we eat there usually every week. I recently started ordering the New York style crust w extra sauce and cheese. This was a delicious gooey mess. I finally found something I liked there. Tonight I ordered this pizza and the crust was thicker and it had less sauce and cheese making it very dry. I returned to the store and the manager refused to refund it because he personally made that pizza. He said if it was different than the other times I’ve ordered it, it was probably made incorrectly previously by a trainee. So basically the trainees make better pizza than the managers. This was at the Camino Del Rio location.

Good food. They have a young short guy working there who streams endless “untruths” a mile a dang minute. Enough to make our ears bleed. If he’s that way in a room full of strangers just imagine being alone with this kid. Next time we’ll try for the location uptown, but that was genuinely unsettling and it needed to be said.

I keep trying because this is the only delivery option for where I live but at this point I would have a better time trying to eat out of my dumpster. And it would be quicker. The last pizza I got was entirely bread bubbles with a bit of toppings in between. I'm done eating your leftover cardboard, Domino's. It's been like this or worse every time I've tried. Go anywhere else.

General manager did not make food correct to order, refused to fix it. And when I called seemed to already know she did not put steak that I ordered and paid for on the pizza. Used the excuse that my order glitched but before I asked the question knew what I was going to say. I should have been told but I paid extra for the toppings that I did not receive. She might not even be the general manager. Horrible service and disappointed. Pepperoni pizza was cold when I got home and looks dried out. And I tipped big mistake.

You know I’d give it a zero based off my experience tonight. I’m not one to eat at dominoes often but tonight I let my babies choose dinner. I usually am one to be very understanding especially when a restaurant is short staffed just due to my own personal F&B experience. I ordered at 6:36 with expectations for my order to be ready in 18-20 minutes like stated when submitting my order, mind you I live 35 minutes away meaning they were given an extra 15 minutes on top of promised time. When arriving I was told it would be another 15-20 minutes (no problem). Where the problem arises is when I show back up 35-40 minutes later (giving an extra grace period) and them trying to send me on my way with an incomplete order, informed them I was missing a pizza when the main crew said “DAMNIT that ot