Domino's Pizza

Subject: Extremely Disappointing Treatment, Canceled Order, and Managerial Refusal to Listen ​This review concerns a very poor customer service experience at the Camp Verde Domino's location on the evening of December4tharound 11:30 PM. ​My friend, a regular customer with a disability, placed an online order shortly before closing. The manager then called her directly regarding the placed order, only to state: "I'm sorry you do this all the time, and I'm not going to take your order." The manager unilaterally canceled the order before hanging up, even as my friend was trying to inform them she was less than five minutes away for pickup, as is her usual practice. ​When I went into the store to address the situation, the manager refused to engage, continually talking over me, and ignoring my

lots of turnover, struggle to get order correct. wrong last 3 times, they dont cut pizza into squares even though it the selectable as an option , they chince on cheese very light on cheese as a rule been ordering fron this location in camp verde az for 5 years now so Im switching to little ceasars ( since dominos wont deliver to Rimrock i have to drive by little deasars to fet to dominos so its a win win for me, some selections c at LC's are better, cheesier & cheaper , when selecting cook more for pan pizzas Dom's burns the bottom, every time. (I order pizza for my work crews, ) Im a bigger customer than most. even at 2 pizzas they can get it wrong .

Made my order at 2:50pm, just one thin crust pepperoni pizza.. called over twenty minutes later when I noticed the tracker said my pizza had been in prep the entire time. Was told it’d be out the door in the next 15 minutes later.. a whole hour after my order was placed I call again and the person was rude as if I was a bother to be calling again over 30 minutes after I was told my pizza would be on its way in 15 minutes.. here we are at 3:55pm and still not delivery when the tracker says the driver left the store at 3:36… LAST time I order pizza from them Cristy’s just gained a new customer forget Dominos

Disappointing…. One of our pizzas was clearly burnt on the top, They put WAY too much sauce on our pizza’s that we didn’t even ask for extra sauce and the dough is rolled out way too thin and all you can really taste is the sauce. Domino’s is usually good but unfortunately their time it definitely wasn’t for us. Maybe thicken up the pizza dough so it doesn’t feel like all your eating is just the sauce and toppings, and most of all don’t burn the food!

Extremely impressive timing and the food came out perfect! Very fast delivery, kudos to Koleton and everyone working today.