Domino's Pizza

Our pizza wasn't throughly cooked upon arrival as the bottom of the pizza was VERY soft. As you can see in the picture the cheese on one of our pizzas slid to the other side of the pizza. I assume the delivery person was in a hurry. I believe this is unacceptable customer service. We've ordered several times from this Dominos and we always have something wrong with our order to include it being delivered to the wrong house. 😑 If this wasn't the only food delivery on base I would gladly order elsewhere.

Sometimes the workers scare me, not rude just that vibe, but I've never had problems with food or service.

Its really good that they deliver to stairwells, but its very common that I need to be on the phone waiting for 45+ minutes just to have someone pick it up and be able to talk to someone. Often times I call just to be able to change the details on an order, but by the time they pick up the pizza is already here. Also I've had times when my order was never filed and where the phone was answered, but it was just placed on the counter and I got ignored for 10 minutes while hearing the attendants talking to one another until I got frustrated and hung up.

Decent product but unimaginable slowness ruins the experience. I live 15 minutes from this outlet. Last night my single 2-topping pizza took just about 1+45 to get to my door. The tracking function on the app or website breaks the process into four sections - - prep, baking, quality inspection, and delivery. Mine took well over 30 minutes in both prep and inspection. Seriously, how long does it take to "inspect" a pizza? Of course when it arrived, the pizza's temperature was tepid at best - - just barely above room temperature. Tasted OK, but the ridiculous wait had us starving, so about anything would've tasted good by then.

Ordered at 6:05PM, tracker said it was done at 6:23PM. Stayed in that status until 7:58PM when it was finally delivered. Pizzas were room temperature, cheese was hardened like what happens after it's sitting around, and half the toppings were stuck to the top of the box. I called and spoke to Jess, the proclaimed Assistant Manager, and she not only apologized but said they would remake my pizzas and redeliver with a free lava cake for the issues. Fantastic compromise. Only problem is that is now 10:15PM, the store is closed, phones are off, and I have nothing. When I asked to speak to the manager originally, I was told they were too busy to talk to me. Absolutely disgusting, will NEVER buy from this store again. Absolutely no excuse for this. Period.