Dodo's Chicken

I am writing to formally express my dissatisfaction with the service I received this evening. At approximately 7:30 PM, I placed an online order. When I arrived at the establishment, the doors were closed and employees were inside cleaning. Shortly after, an employee came outside and informed me they were no longer in service and told me to return the next morning for a refund. I was confused as to why I was allowed to place an online order if the establishment was already closed. I asked for proof or written confirmation that I would be able to receive my refund in the morning, but the employees refused to provide any assistance. When I requested to speak with a manager, the manager chose to yell from inside the establishment rather than come outside to address the situation professiona

Mad that I just now found this place. The wood smoke chicken is juicy & super tender. Best rotisserie chicken I’ve had. I’ve only had Colombian food a handful of times. This place has some of the best maduros, empanadas, red beans rice I’ve eaten. Don’t sleep on this place. Service is slow for togo orders I would call ahead.

Unfortunately after many years visiting and been one of my favorite restaurants today very disappointed…. to the owner you can do better don’t let this place go down . Manager in charge didn’t do anything .

This is the absolute best rotisserie chicken in Houston. Juice, Flavorful, Meaty, and Tender. Amazing sides (the brown beans and hush puppies are THE BEST) and reasonably priced!

Terrible service and zero accountability. I placed an online order, but when I arrived, the staff had decided to close early and refused to fulfill it. Despite having my contact information, they provided no courtesy call or cancellation notice. To make matters worse, the employee was incredibly rude and disrespectful, telling me it "wasn't his problem" and that I had to come back the next day for a refund. Save your time and money—go somewhere that actually values its customers.