Dickey's Barbecue Pit

This was one of the worst restaurant experiences I’ve ever had. I ordered food from Dickey’s and was served raw, undercooked meat that was completely inedible and unsafe to eat This is a serious food safety issue, not a minor mistake. I tried to call the store afterward to request a refund, and instead of helping, the situation got even worse. The employee I spoke with, Landon, was rude, dismissive, and refused to take responsibility. When I calmly asked for a refund for the raw food, I was threatened with them calling 911. That response was shocking, unprofessional, and completely inappropriate. Between being served raw food and then being treated this way, this location clearly does not care about customer safety or basic service. I wasted my money and my time, and I will never return.

I am very disappointed in Dickeys. The day before they closed for the fire I had the most amazing brisket of my life, went back the next day and they were closed so I waited and waited for them to reopen (their facebook page posted like they were open the whole time but they were closed for months). The day after they reopened I got a slider and a brisket kids meal. The pulled pork slider and mac n cheese were good but the brisket was not-extremely dry and almost inedible. I went back today to give them another chance since I thought it may have been a fluke since they just reopened. Not a good experience. The three staff members working were just standing there looking very bored and depressed and I did not get one smile. I can look past that BUT the brisket was not good, again, and the p

Excellent food! excellent service! Only problem was the young lady working was all alone her co worker had left. She did a great job but it took a bit longer than it should have.

I went in for a pickup order the women working the register ignored me for over 20 minutes, my dad asked for the order from a guy and the lady still ignored me and then she’s gonna ask well am I Deanna like I haven’t been standing there over 20 minutes or we didn’t ask for the order, it was an uber. Then I tried to buy my daughter icecream and she was rude as if asking to do that was an inconvenience. If you don’t like working in customer service get a new job.

I was there today and the food was amazing. The staff was so very friendly and informative. I really loved how Melissa and Landon Took care of me today way to go guys. I will definitely be back