Dewey's Pizza - Covington

My husband and I have always enjoyed Dewey’s but we had an experience tonight that showed the level of service and care that has made us customers of this location for life! We ordered Dewey’s via a delivery service and the courier picked up our order and was almost to our house (about a quarter of a mile away). I received a message saying there wasn’t a fire truck blocking the street and they were taking our food back to the restaurant. I tried calling the courier several times to see if I could direct them another way to our house but they would not pick up. I could see they were driving back towards the restaurant, so I called Dewey’s and let them know and they said they would hold the food for pickup. Oh and this was about 15 minutes before they closed! My husband was already out the d

The guy who gave us our order was fantastic. We ordered the chicken pizza, it was ok, good but not fantastic, what was excellent was the salad we ordered with figs. Outstanding. We ate in our hotel, so maybe if then pizza had been fresh it would have been better, and that's on us. After a long day of traveling, we were too tired to dine in.

I actually ordered Dewey’s and it was delivered with Door Dash. Dasher had opened my food, and when I called Dewey’s I was able to return my food and have everything freshly made! The manager came out and gave me an update and apologized for the lack of service by the dasher! She was very kind and apologetic. - Peppercorn Ranch Salad is my favorite!!!! Love me some Dewey’s, and truly appreciative of the manager and her helping me to still have a fantastic meal!

Solid pizza. Great staff. Work hard and even let some kids have some pizza dough to toss.

Always enjoyed Dewey’s. But that staff particular at this location was next-level attentive and kind. This was our first visit to their Covington location and we had great interactions with multiple members of their waitstaff and manager throughout our meal. They even remade our pizza without prompt because it wasn’t up to their normal “standard” but was still great. We appreciate the extra steps they took to make our dinner service exceptional.