Dairy Queen

During my visit, my order for a peanut butter parfait was prepared incorrectly as it did not include hot fudge rather a chocolate sauce.. When I brought this to the staff's attention, the individual who prepared the item argued with me, insisting that hot fudge had been used. Rather than correcting the mistake and replacing the order, I was forced to pay for a second item. It is disappointing that the staff chose to argue rather than simply owning the mistake and providing a solution. Moving forward, I will be taking the longer trip to your Schrock Rd location instead.

“I wanted to share a bit of feedback as a loyal Dairy Queen fan. I really believe there’s an untapped opportunity with the early-morning gym crowd—if locations opened around 5:30 AM, you’d likely see strong traffic from people finishing workouts and looking for a quick, satisfying treat or protein-friendly option. Many gyms are packed at that hour, and there aren’t many convenient, familiar brands open that early. I think an earlier opening could bring in a whole new wave of regular customers and set Dairy Queen apart in the morning space.”

Waited in the drive thru at the speaker for 10, minutes I was the only other car in the drive thru. After a 10 minute hold, I was informed that there’s no food in the restaurant only ice cream. Honestly a huge failure on their part It wouldn’t of been hard to start that off with instead of asking me to wait

By far the worst DQ in Columbus. The staff and manager would rather argue with you instead admit they were wrong. I ordered a M&M Blizzard and they gave me an Oreo Blizzard then told me I was wrong on what I ordered. So it was either take the Oreo or they were charging me for another blizzard. Don't go here.

just made a visit, the girl taking my order was basically screaming- could’ve gone deaf. then she started yelling at her poor coworker working on my blizzard complaining about consistency, once she took over and i got my oreo blizzard finding only two-three chunks of oreo. why complain about the constancy when the oreo blizzard is lacking the oreos?