Dairy Queen (Treat)

This location has to be the worst in the area. I just ordered 5 different blizzards/sundaes via the drive thru. We asked for lids, and a cup carrier or two. All items came without lids, carriers and spoons. Had to ask multiple times for each. I’m so disappointed in this place. This happens time and time again. I guess it’s worth the drive to Hebron for actual customer service.

We ordered 2 blizzards, 1 was right...the second one was a disaster. The first one the girl turned over and handed it to us....great. The second blizzard was handed to us with a lid on it and wasnt turned upside down, we didn't think anything about it. My husband took the lid off and it was runny and had to eat with a spoon. The blizzard was ordered with extra Heath and we got that, but it was nothing more than a glorified milkshake. Very disappointed, we have had problems before and continue to come back...this is the last straw, we will go to another one that is a little further, but have not had problems at that location .

This is my local Dairy Queen and I’ve went here most of my life since I was little to get ice cream. Well recently I haven’t been pleased with the service I have been getting. The manager Lex has been very rude. I was in there one night and stood around for 15 minutes waiting to order while she stood around gossiping with other workers. Another time she was taking my order, she messed up something so she started cussing at the computer and other workers.

I have been to this store at least 6 times this year, and every visit is a nightmare worse that the last. Today i walked into thd store at 1:00 in the afternoon and stood at the counter only to be ignored for a full two minutes. I was turning to walk out when one of the children looked over in my direction and said "we don't have any ice cream" I said excuse me?" He said" all we have is slushys." No " hello, or can I help you. I would be pretty put off by this kind of treatment at a normal store but unfortunately I have comd to expect exactly this from this particular store its always the same. We are out of hot fudge , we dont havd whipped cream, always out of most things on the menu or don't carry it anymore or its broken. I have never seen an adult in this place and rarely anyone over

Absolutly worst experience and down right DISGUSTING! There were two male employees with long hair who were NOT wearing a hat or hair mask and were flipping their hair everywhere! Not to mention we stood in line for 30 minutes!! They ignored the fact they had a full line of people they were paying NO mind to! You guys need better employees.