Dairy Queen (Treat)

I had a very unpleasant experience at this Dairy Queen. The employees working there seemed very young and had little to no understanding of basic customer service. They appeared to be around 15 years old, and seeing them working at 9 p.m. on a Thursday night made me question whether this complies with child labor laws. Regardless of whether this is a small, local ice cream shop, proper staff training and responsible management are essential. I strongly urge the owners to provide basic customer service training and ensure the store is being operated appropriately.

The ice cream here is great and the staff at this Dairy Queen always work hard to deliver excellent service. They always go above and beyond and will work hard to accommodate special requests. I have never had an issue here except with other customers who do not understand how a busy ice cream business is run. Also, be sure to check out their specials when available as they really are delicious!

Love this DQ! The new shop is fantastic-always so clean and the staff so friendly and helpful! I’ve been coming for here for years and they’ve never let me down..not with the ice cream OR their cakes. Keep up the great work!

We are following up to clarify factual discrepancies in your response regarding our experience at your Dairy Queen on Wednesday night. Our group entered at 9:50 p.m., which is ten minutes prior to the posted closing time of 10:00 p.m. Two of us intended to order from the beginning. Another customer placed an ice cream order before us at approximately 9:55 p.m., which was accepted without hesitation — indicating that your equipment was functioning and orders were still being accepted. When I attempted to place my order at 9:57 p.m., I was met with silence and a dismissive expression. The employee then started walking away with no further explanation or clarification and did not ring up my order on the register, to which I asked if the machine was broken. The employee answered with a dismi

I have been so happy to work with DQ. They have been so helpful and kind when we go in and have been very supportive of the local community projects and programs. Thanks for all that you do