Dairy Queen (Treat)

The manager salayah needs to learn some customer service skills or be fired! She is rude and very unprofessional even if it is just Dairy Queen! Also the writing on the cake is horrible for a cake ordered a week in advance!

Ruined my birthday celebration by not having my cake ready AND being rude about it. Pick a struggle DQ. I came in around 3pm 2/27/26 for a cake pickup I'd ordered a few days prior. Dan helped me at first and I told him the name it was under. He shouted my order to the back. After 5+ minutes a middle-aged blonde woman (Shelly) came out and acted annoyed as she questioned me about the name. I told her the name on the cake was different from the order name (not that this should matter in a reasonably organized business). After another 5+ minutes -- so 10+ minutes of cake searching between two people -- he tries to ring me up WITHOUT THE CAKE. I said no, show me the cake first. (I'm thinking it doesn't even exist at this point.) He says I have to pay first. I again said no, show me proof of

very rude cashier that took our order through the drive thru that told my mom to stop ordering when she was trying to note my sisters life threatening allergy on her blizzard. when we pulled up, they said they couldn’t do anything for my sisters allergy because of “manager policy.” at every other dairy queen, there is no guarantee that the machine can be cleaned for allergies, but we have never been treated like this when it comes to her allergy. the cashier was rude when my mom asked for her money back because they wouldn’t clean the machine. i’d give them zero stars if i could, because people that young should not be running a dairy queen at almost 9pm.

Came after receiving a giftcard for my birthday. Extremely limited room to dine in here, but there are a number of tables outside for when the weather is fair. My ice cream shake was tasty - I'd forgotten they use real strawberries - and the staff member was polite.

This is my neighborhood, Dairy Queen. I have been here many times and find it quite pleasant. It's a small location compared to some, but certainly not smallest. I tried one of the new summertime blizzards. It was the pic-nic peach cobbler. Wasn't exactly what I was expecting. However, it was still rather tasty. Next time I will try another flavor.