Dairy Queen (Treat)

Made me wait over 20 minutes for a DoorDash pickup, ignoring me as I rang their doorbell for online pickups multiple times, and continuing to take over 10 other orders from the regular line of customers, most of whom arrived after me. After the 20 minutes waiting to talk to someone, had to wait another 5 for them to actually start the order and another 5 to get the 2 items... Some days have been better, justifying a mid rating. Otherwise standard quality of any dairy queen. At least it wasn't melted.

I waited outside for an hour getting bit by mosquitoes, and suddenly and without warning the establishment was abruptly closed and I was denied service. There were only 2 people in line ahead of me the entire time I was there. There were at least 4 employees in the establishment. 1 was making ice cream and 3 were cleaning the back room. The inability for 4 people to assemble 3 ice cream cones in 1 hour is a clear indication of inept management. The manager was also very rude, and was loudly complaining in front of customers that she wouldn’t get out on time (because apparently making an ice cream cone is an hour long process) and was yelling at her staff.

Left pic was supposed to be blue raspberry freeze and the right pic is a grape freeze! It’s just ice cream and the lady said that’s how they come and shut the window on us. Every other Dairy Queen we’ve been to have been a blue and a purple freeze.. never going there again!

Absolutely a mockery of the Dairy Queen franchise, management has an awful egotistical attitude, poor communication, and down right negative outlook. The worst part of it is that the managers love their attitudes, and love the fact that people dislike them. They even talk about it like it’s something to be proud of. It would be worth your while to go to the New Baltimore one instead, nicer management and most likely better ice cream too! Wish them the best because they clearly need it!

Got a Sundae from here along with a foot long hotdog with everything on it. Sundae was okay buy not much of a value given price and volume you actually get. I personally think this specific Dairy Queen is more pricey than most due to it's location by the docks and frequent tourist visits. The Foot long hotdog was a much better deal and I enjoyed mine. My dad who was there eating too says he'd give his Hotdog 5 stars he liked it so much. I am more thinking 4 stars myself.