Dairy Queen

I had a really disappointing experience at this Dairy Queen today. I received a 50% off notification directly from the Dairy Queen app, which is the only reason I decided to order. When I got to the window and showed the employee the coupon in the app, she didn’t know how to apply it and had to get the manager. I was then told they “don’t do corporate discounts,” even though this was a promotion offered through their official app. To avoid holding up the line, I chose to just pay full price. Unfortunately, after that, the quality and service were not good. My sundae was barely filled, my food was cold, and the employees stared at me as if I had done something wrong, when all I did was try to use a valid coupon they advertised. I understand mistakes happen, but this felt unprofessional and

Every time I go this Dairy Queen in Sgt Bluff, it has been the worst experience. 20 min wait times when no one is even in line. Ice cream is hit or miss if you order food. They make it first and set it on the counter and you wait 20 min just for cheese balls and it’s melted. Now I show up 20 min before closing and the drive up AI says they are closed at 9. Why not just post you’re closed at 8:30? Then I don’t have to waste my time driving to that location. It’s the most mismanaged Dairy Queen in Sioux City.

I rarely write reviews but today i went through Drive thru and I paid for 2 sides of ranch w my order - the first one about 1/4 full, almost looks used and the 2nd one is barely half full. It’s ridiculous - I’d post a picture here if would let me! Really disappointing

Jada and her crew were knocking it out of the park. Drive thru was wrapped around and it was not moving slow! They got all the orders taken and out the window quickly. Good job!! Thanks for your hard work!!

“You’re a Blizzard Harry!” Dairy Queen is an American standby, a delicious and creamy chocolate dipped cone, a Blizzard filled to your hearts desire with fruit or candies and even everyone’s favorite- Chicken Tenders! The Women who work here are always pleasant, professional and get you on your way lickety-split. Which reminds me...a banana spilt sounds really good right now...