Dairy Queen Restaurant

Oct Update: Have been back three times since Dairy Queen reached out to make it right. I have ordered blizzards on three separate occasions and each time they were perfect - mixed all the way through and good amount of toppings - making blizzard my favorite dessert again. Thanks for taking the feedback and implementing it! The burgers and spicy sweet chicken were great! August: Second time I’ve come in the last 3 months and my blizzard only has pieces in the top inch of ice cream. Feels like a rip off to pay over $6 for a cup of vanilla soft serve with a few sprinkles on top. I would’ve thought it was a fluke except this has happened every time I’ve come in the last several months. Doesn’t feel true to the Dairy Queen I know. Disappointing. Won’t be coming back, especially with handles, b

Went to this DQ on 7/26 around 8pm. When I parked, I noticed a line of cars in the drive-thru. Went in & stood by counter. There were about 5 customers in waiting area, waiting for their food & NO ONE at the counter. We waited & waited, until the young gentleman at the drive-thru waited said someone will be there "in a minute"....so we waited & waited & waited. While waiting, I noticed cars were being served & moving thru the drive-thru. This is the same experience that we had at the other Flower Mound location on 3040/Long Prairie, just before they closed. They seemed to only be concerned about the drive-thru customers & moving them and letting the people who come inside wait. We finally had someone come up & take our order (2 ice cream cones, 1 small shake & 1 soda) and then we wai

The food is average DQ food. VERY poor cleanliness. It looks like nothing had been cleaned for days: floor, tables, chairs. I went in the restroom and it smelled like a gas station rest room and was visibly dirty. Not going to come here again. I’ve dined in at multiple DQs and this one was definitely the dirtiest I’ve ever been in.

Just a quick shout out to the young man working the drive through on December 11, 2025, at around 5:30 pm. I'm putting those details because I hope the management sees this and commends him for his exceptional customer service. My two oldest kids and I drove through for a couple of blizzards after dinner, as we've done many times before, but on this occasion, my daughter's blizzard was off or not good or whatever but in short, not the enjoyable dessert we're used to. I drove back around to let him know that we wanted to get a different one because it wasn't very good and no questions, no attitude, he just said no problem at all and smiled the whole time. He took back the first one and made my daughter another blizzard that was great. I've never left a review for this place before but t

Service was very bad Waited at the counter for almost 10 mins and was not acknowledged at all Had to wave an employee down to take my order… Ordered a blizzard and all the chocolate and custard was stuck at the bottom and it was half melted Just all around bad lol