Dairy Queen Grill & Chill

I am a school bus driver. I bring students to this DQ often. The staff is always welcoming, fast and hard working. I know it’s a lot when 20-30 kids roll in ordering the whole menu. I just want the staff to know that they are appreciated. And, for management to know this as well. Thank you.

We usually don’t have too many issues with DQ. Food is what you expect. The customer service is usually fair until you get to the manager. She was not a nice person, had a very rude tone, treated me and my family like we were idiots when we asked an off the menu question. I don’t think I’ve ever had an experience quite like the interaction with her. She could benefit from an attitude adjustment or a new job if she doesn’t want to do her job and treat customers with respect when they ask questions regarding their menu and ingredients. We will not be returning.

While I was waiting for my order, the girls behind the counter was gossiping about people in the dinning room. I ordered a blizzard and when I received it. The waitress behind the counter never turned it upside down. She put it on the counter, I picked it up and it was running like a milkshake. I order a hamberger with fries, the hamberger was thrown together, falling apart when I unwrapped it.

This is literally the worst Dairy Queen I’ve ever been to. Staff is rude, doesn’t know what they are doing. Everyone is in the drive through it take 30+ minutes even if it is one item. Food is trash and so is this company

Went today with the grands and the food was fresh, service was nice and enjoyed the dinner..ice cream and hot fudge sundae for the win